okspin.ph
Privacy Policy

This Privacy Policy ("Policy") is published by okspin.ph ("okspin.ph," "the Platform," "we," "us," "our") and applies to all personal information collected from individuals ("you," "your," "Player," "User") who access or use the okspin.ph website, mobile interface, and all associated gaming and account services (collectively, the "Platform").

okspin.ph is committed to protecting the privacy and personal data of all Filipino players who use our Platform. This Policy explains our data practices in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.

By registering an account on okspin.ph or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.

okspin.ph collects personal data that is necessary to provide our online gaming services, comply with our regulatory obligations, and fulfil our responsibilities as a PAGCOR-regulated platform. The categories of personal data we collect include:

okspin.ph does not intentionally collect sensitive personal information beyond what is strictly necessary for KYC compliance and regulatory reporting. Where sensitive data such as government ID numbers are required, they are processed under appropriate security controls and legal authority.

okspin.ph collects personal data through the following means:

3.1 Direct Collection

Data you provide directly to okspin.ph when you:

• Register an account on the Platform;
• Complete identity verification (KYC) by submitting government-issued identification documents;
• Make deposits or request withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, or cryptocurrency;
• Contact our support team via live chat;
• Respond to surveys, promotions, or feedback requests.

3.2 Automated Collection

Data collected automatically when you access and use the okspin.ph Platform, including through cookies, web beacons, server logs, and similar tracking technologies. This includes technical data, session data, game activity data, and device information. Please refer to Section 7 (Cookies & Tracking) for further details.

3.3 Third-Party Sources

okspin.ph may receive personal data about you from third-party sources in limited circumstances, including:

• Payment providers (GCash, PayMaya, banking partners) to verify transaction authenticity;
• Identity verification service providers engaged to fulfil our KYC obligations;
• PAGCOR and other regulatory bodies in connection with regulatory compliance requirements;
• Fraud prevention and anti-money laundering screening services.

Under the Philippine Data Privacy Act of 2012, okspin.ph processes your personal data on the following lawful bases:

• Contractual Necessity — Processing required to enter into and perform our contract with you (i.e., providing the online gaming services you have registered to use), including account creation, payment processing, and game delivery;
• Legal Obligation — Processing required to comply with our legal and regulatory obligations under Philippine gaming law, the Anti-Money Laundering Act (AMLA), PAGCOR requirements, and the Data Privacy Act itself;
• Legitimate Interests — Processing for purposes such as fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your data protection rights;
• Consent — Processing based on your explicit consent, such as sending you marketing communications or processing non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

okspin.ph uses the personal data we collect for the following purposes:

• To create, verify, and manage your okspin.ph account;
• To process deposits and withdrawals via your chosen payment method (GCash, PayMaya, bank transfer, or cryptocurrency);
• To verify your identity and age (21+ requirement) in compliance with PAGCOR and Philippine gaming regulations;
• To provide, maintain, and improve the Platform's games, features, and services;
• To monitor gaming activity for responsible gaming purposes, including applying self-set deposit and loss limits;
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities on the Platform;
• To send you account-related communications including security alerts, withdrawal confirmations, and OTP codes;
• To send promotional offers and bonus notifications where you have opted in to marketing communications;
• To comply with applicable Philippine laws, PAGCOR regulations, and AMLA reporting obligations;
• To handle your support inquiries and resolve complaints;
• To conduct internal analytics to understand Platform usage and improve the player experience.

okspin.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

6.1 Service Providers

okspin.ph engages trusted third-party service providers who process personal data on our behalf and under our instruction, subject to appropriate data processing agreements. These include:

• Payment processors and e-wallet providers (GCash, PayMaya, and banking partners);
• Identity verification and KYC service providers;
• Game software providers and live dealer studio operators;
• Cloud hosting and IT infrastructure providers;
• Fraud prevention and cybersecurity service providers.

6.2 Regulatory & Legal Disclosure

okspin.ph may disclose your personal data to competent authorities, regulators, and law enforcement where required by law, including:

• PAGCOR, in fulfilment of our gaming licence obligations and regulatory reporting requirements;
• The Anti-Money Laundering Council (AMLC) of the Philippines, in compliance with AMLA reporting obligations;
• The National Privacy Commission (NPC), in response to lawful orders or investigations;
• Philippine courts and law enforcement agencies, in response to valid legal process.

6.3 Business Transfers

In the event of a merger, acquisition, sale, or transfer of all or part of okspin.ph's business assets, personal data held by okspin.ph may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Policy. Affected players will be notified in advance of any such transfer where practicable.

The okspin.ph Platform uses cookies and similar tracking technologies to operate efficiently, provide a personalised experience, and maintain the security of your account session. A cookie is a small text file stored on your device by your browser when you visit a website.

7.1 Types of Cookies Used

You may manage non-essential cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of the okspin.ph Platform, including your ability to maintain a login session.

okspin.ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okspin.ph Platform;
• Encrypted storage of sensitive personal data and financial records at rest;
• Cryptographic hashing of all account passwords — okspin.ph never stores passwords in plain text;
• Multi-factor authentication (OTP) for account login from new devices or browsers;
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure;
• Comprehensive intrusion detection and monitoring systems operating 24/7.

While okspin.ph takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You also play an important role in protecting your data by maintaining a strong, unique password and never sharing your account credentials with any third party.

okspin.ph retains personal data for the period necessary to fulfil the specific purpose for which it was collected, subject to the minimum retention periods required by applicable Philippine law and our regulatory obligations:

• Account and KYC Data — Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements;
• Financial Transaction Records — Retained for a minimum of five (5) years in compliance with Philippine AMLA regulations and applicable tax law;
• Gaming Activity Data — Retained for a minimum of three (3) years, or longer where required for regulatory reporting or dispute resolution purposes;
• Support Communications — Retained for two (2) years following the resolution of the relevant inquiry or complaint;
• Marketing Preferences — Retained until you opt out or withdraw consent, plus a brief record of the opt-out event for compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual. Anonymised and aggregated data may be retained for statistical and analytical purposes indefinitely.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okspin.ph:

To exercise any of these rights, please contact the okspin.ph Data Protection Officer via our 24/7 live chat support or at the email address provided in Section 14. We will respond to your request within thirty (30) days, or notify you if an extension is required under applicable law. Identity verification will be required before processing any data subject request to protect against unauthorised access to your information.

If you are not satisfied with okspin.ph's response to your data rights request, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) at privacy.gov.ph.

The okspin.ph Platform is strictly intended for adults aged twenty-one (21) years and above in compliance with Philippine gaming law and PAGCOR regulations. okspin.ph does not knowingly collect, process, or retain personal data from individuals under 21 years of age.

Age verification is a mandatory step in the okspin.ph registration process, and additional KYC verification may be required before account activation or withdrawal processing. If okspin.ph becomes aware that personal data has been inadvertently collected from a person under 21, that data will be permanently deleted and the associated account will be closed immediately.

If you believe that a minor has registered an account on okspin.ph or that we have inadvertently collected data from a minor, please contact our support team immediately so that we can take prompt corrective action.

okspin.ph operates primarily within the Philippines and processes the majority of personal data on infrastructure hosted in Philippine or regional data centres. In certain circumstances, personal data may be transferred to or processed by service providers located in other jurisdictions, including for the operation of game software from international providers, cloud infrastructure services, or fraud prevention systems.

Where such cross-border transfers occur, okspin.ph ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections afforded under the Philippine Data Privacy Act, including:

• Standard contractual clauses or equivalent data transfer agreements with international service providers;
• Transfers only to jurisdictions with adequate data protection standards;
• Processing by third parties subject to binding data processing agreements that incorporate the requirements of Philippine data protection law.

okspin.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The updated Policy will be posted on this page with a revised "Last Updated" date.

Where amendments are material — affecting your rights or how we use your personal data in a significant way — okspin.ph will notify registered Players via the mobile number or email address on their account at least seven (7) days prior to the changes taking effect, except where immediate amendment is required by law.

Your continued use of the okspin.ph Platform following the effective date of any amendments constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about our data protection practices.

okspin.ph has designated a Data Protection Officer (DPO) responsible for overseeing our data protection practices and ensuring compliance with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:

• Live Chat Support — Available 24/7 directly from your okspin.ph account dashboard. For data rights requests, state "Data Privacy Request" at the start of your chat session;
• Email — Direct written inquiries to our Data Protection Officer at: [email protected] with the subject line "Data Privacy Inquiry";

okspin.ph will acknowledge all data privacy inquiries within five (5) business days and provide a substantive response within thirty (30) days, or notify you if an extension is required. Identity verification will be required before processing any request involving access to or deletion of your personal data.

For matters not resolved through our internal process, you may contact the Philippine National Privacy Commission (NPC) directly. For responsible gaming concerns, please visit the okspin.ph Responsible Gaming page.